GENERAL TERMS AND CONDITIONS (GTC)
Christian Fritsch, VendoNexo Sales & Strategy
1. Scope
1.1 These General Terms and Conditions (GTC) apply to all contracts between Christian Fritsch (hereinafter “Provider”), acting under the brand VendoNexo Sales & Strategy, and his clients (hereinafter “Client”) in the areas of consulting, training, and coaching.
1.2 Deviating terms and conditions of the Client shall not apply unless the Provider has expressly agreed to their validity in writing.
Services
2.1 The Provider offers consulting, training, and coaching services for companies and teams in the B2B sector. The exact description of services results from the respective contract or offer.
2.2 Success is not guaranteed. The Client is responsible for implementing the conveyed content.
3. Conclusion of Contract
3.1 A contract is concluded upon written or electronic confirmation of the offer by the Client.
3.2 Verbal agreements require written confirmation.
4. Remuneration and Payment Terms
4.1 Remuneration is based on the agreed offer. All prices are net and subject to applicable statutory VAT.
4.2 Invoices are payable within 14 days of the invoice date without deductions.
4.3 In the event of default in payment, the Provider shall charge default interest at a rate of 9 percentage points above the applicable base interest rate pursuant to § 288 para. 2 BGB. Interest on arrears shall accrue from the due date. Additionally, a lump-sum late fee of €40.00 will be charged in accordance with § 288 para. 5 BGB. For each written reminder after default, a flat reminder fee of €5.00 will be charged. The assertion of further default damages remains unaffected.
4.4 Expenses and Travel Costs If the Provider delivers services outside his registered office at a different location agreed with the Client, the Client shall bear the associated travel costs, expenses, and other expenditures. These may include travel and accommodation costs. The following applies:
- Car travel: charged per kilometer as specified in the offer
- Train: 2nd class; 1st class for journeys over 3 hours
- Flights: economy class if necessary
- Accommodation: actual expenses with receipt
5. Cancellation and Rescheduling
5.1 Cancellations or rescheduling by the Client are free of charge up to 14 days before the agreed date.
5.2 If cancellation or rescheduling occurs less than 14 days before the date, a fee of 50% of the agreed remuneration is due. If cancellation occurs within 48 hours before the appointment, the full remuneration must be paid.
5.3 The Provider reserves the right to reschedule appointments for important reasons. In this case, a replacement date will be agreed.
6. Liability
6.1 The Provider is only liable for intent and gross negligence.
6.2 Liability for indirect damages, lost profits, or consequential damages is excluded.
6.3 Advice / Consulting is given to the best of the Provider’s knowledge and belief. Liability for the correctness and completeness of the conveyed content is excluded.
6.4 The Provider’s liability is—where legally permissible—limited to the amount of the agreed remuneration for the respective assignment.
6.5 Claims for damages must be asserted within six months of becoming aware of the event giving rise to the claim, but no later than one year after the conclusion of the contract.
6.6 Liability for damages resulting from injury to life, body, or health remains unaffected. However, the Provider shall not be liable for psychological strain or health consequences arising from the Client’s own implementation of the conveyed content.
6.7 The Provider is not liable for damages resulting from the improper implementation of conveyed content by the Client.
7. Confidentiality and Data Protection
7.1 The Provider commits to maintaining confidentiality regarding all business and operational matters of the Client that become known in the course of the collaboration.
7.2 Both parties commit to processing personal data only in accordance with legal requirements.
8. Copyright and Usage Rights
8.1 All materials provided by the Provider, including presentations, concepts, scripts, digital content, or other documents, are protected by copyright and may be used by the Client solely for internal purposes. Duplication, editing, or sharing requires the express consent of the Provider.
8.2 Any disclosure to third parties or commercial use—including use in trainings, publications, or on digital platforms—is strictly prohibited.
8.3 In the event of unauthorized disclosure or commercial use of the provided materials, the Client agrees to pay a contractual penalty of €5,000 per violation. The right to claim further damages remains unaffected.
9. Final Provisions
9.1 Amendments and additions to these General Terms and Conditions must be made in writing.
9.2 Should individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.
9.3 The law of the Federal Republic of Germany shall apply. The place of jurisdiction is the registered office of the Provider.
Effective as of: April 15, 2025